Browse the shop, add your cigars or accessories to the cart, and complete checkout using any payment method available to you. You will receive an order confirmation by email as soon as the order is placed.

Email us at info@rushcigars.com as soon as you can. If the order has not yet been processed or shipped, we will do our best to make the change or cancel it.

The options shown at checkout depend on your location and order details. Every transaction is processed through a secure checkout system.

We are Canada-based and ship to eligible locations where delivery of cigars and tobacco-related products is permitted. Some restrictions apply depending on local rules.

It depends on your location, the shipping method you choose and order processing time. Once your order ships, tracking details are emailed to you where available.

We run free Canada delivery promotions on qualifying orders. Any active threshold or offer is shown on the website and again at checkout.

Our cigars are kept in humidity-controlled storage and handled with care so their quality, aroma and construction are preserved right up to dispatch.

Yes. Sampler collections are a good way to explore different sizes, strengths and flavour profiles across our brands before committing to a box.

Keep them in a properly maintained humidor or a suitable cigar storage environment. That preserves freshness, construction and smoking quality over time.

Yes. Rush Cigars sells cigar and tobacco-related products only to customers who meet the legal age requirement in their location — at least 21 years old, or the minimum legal age in your jurisdiction.

If there is a problem with your order, contact us as soon as possible. Return eligibility depends on the product type, its condition and the circumstances of the order.

Email info@rushcigars.com or call +1-800-558-1992. You can also use the form on our contact page and we will get back to you as quickly as we can.